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FAQs







What is down?

What is the difference between down and feathers?

Why is down so warm?

Which birds provide the best down?

Where does the down come from?

Lots of companies claim to have "Canadian" White Goose Down. Do they really have it?

There are many companies that manufacture goose down products. Do they use the same Canadian filling material?

What is meant by thread count?

What is the proper warmth rating to choose?

How do you clean down bedding?

How do you wash down bedding in a home washing machine?

Can you custom embroider the comforter and/or pillows?

Do you have any other colors than white?

I currently have a duvet cover but the buttons pop off. Are your button closures strong?

What is a duvet or comforter cover?

Why do you recommend only 100% cotton bedding be used with down products?

What is meant by fill power?

Does more fill mean the product should be more expensive?

Why would I want a higher fill power?

Are the products you sell Hypoallergenic?

Are your down products really hypoallergenic?

Why do some down filled products on the market have an odor to them?

What is Turbidity?

What is the Oxygen Number?

What does the label really mean?

People claim to sell 100% goose down, but is it really 100% goose down?

What is a baffle box?

Do the comforters come with a warranty?

Do you offer a money back guarantee if I don't like the product?




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